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Press-Republican
---- — PLATTSBURGH — On July 17, Charter Communications is adding as many as 53 new high-definition channels for customers with high-definition service throughout the Plattsburgh area.
The additions are part of the evolution of Charter TV, which also includes on-demand choices, a 3D experience, mobile apps, online programming and more.
“Today’s television experience extends far beyond the living room and onto a variety of connected devices,” Charter Vice President and General Manager for New England Greg Garabedian said in a press release. “We’re committed to providing the highest-quality video experience, more choice, greater reliability and additional value.”
In conjunction with the change, 10 channels will be moving from analog to digital format. Digital is the common delivery method of video now, providing a higher-quality audio and video experience.
A Charter digital set top receiver is necessary for most digital channels to be viewed on a television, and an HDTV and Charter HD receiver are needed to see programs in high definition. Those receivers are available at local Charter locations.
In order to see recorded shows in high definition, Charter customers with that service should reprogram their DVRs to use the new HD channels. Previously scheduled digital video recorder recordings involving channels being digitized should not require reprogramming.
To watch select digital channels on mobile devices in or out of the home, Charter Internet customers should register with their charter.net credentials. Customers without Charter Internet should register with charter.com credentials when downloading the apps.
Almost 90 percent of Charter customers already subscribe to digital video service, most with a digital receiver on more than one television.
To inform customers, the company has mailed letters, set up a special website and made employees available to assist with questions.
Information about channel locations is also available at www.charter.com/futureTV.
